It is Wye Cylinder Engineering Ltd.’s policy to respect your privacy regarding any information we may collect from you. We comply with our obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.
When someone visits www.wye-cylinder.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site so we can improve our website and the viewing experience.
This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
If you use the Contact Us form on our website, we will only use the data you provide to answer your request.
When you place an order with us, we will ask you to supply the following information:
- Telephone number
- Contact email Address
This information will be added to our ERP system so we can process and fulfil your order. We do not share the data with anyone else.
If you want a credit account we will ask you to complete a credit application form where you will need to supply your bank details and two trade references. We will only use this data to make a decision on your credit account.
If you supply materials and goods to Wye Cylinder, we will also store your contact details on our ERP system so we can create the necessary Purchase Order and purchasing documents.
How long we keep your data for
Your information will be kept with us until you cease to become an active customer.
You are entitled to view, amend, or delete the personal information that we hold. Email your request to firstname.lastname@example.org
How to contact us
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/
Wye Cylinder Engineering